Returns & Exchanges

At SoHa Living, we want you to love your coastal-inspired home decor, but if you are not completely satisfied, we accept returns on eligible items within 30 days of purchase. Items must be in their original, unused condition with all packaging intact to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our customer experience team via email or our online portal with your order number and the specific items you wish to return.

2

Pack Your Items

Carefully place the items back into their original shipping box with all protective padding to ensure fragile home goods arrive back to us safely.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing